FAQ

Heb je een vraag over onze diensten, jouw bagage of iets anders? Kijk bij onze veelgestelde vragen of stuur ons een e-mail (info@skycap4u.com). We helpen je graag verder!

Our services

4

Can I also use SkyCap if I arrange my vacation through a travel agent?
Why should I use SkyCap?
Can I use your service with a temporary residence?
How long will it take for my luggage to be delivered to my home or hotel?

Luggage

4

What is the maximum size of my luggage if I want to use SkyCap?
Can I still cancel the baggage service?
What if my luggage, or its contents, is damaged en route?
Will my carry-on luggage also be taken care of by Skycap?

Payment

4

How much does it cost to use the luggage service?
What if I do not receive a receipt?
What does the price I pay for a SkyCap service consist of?
What if I experience problems with payment?

Transport

5

Can I track live where my luggage is?
How do I know that my luggage will not be opened in transit?
If my luggage is returned the day after my flight, what happens to it during the night?
Can the luggage also be picked up in neighboring countries of Belgium?
When will my luggage be returned at the latest?

Safety

1

Can I even trust SkyCap?

About SkyCap

2

Why was SkyCap created?
Who is SkyCap?

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What if my luggage, or its contents, is damaged en route?

What if my luggage, or its contents, is damaged en route?

< 1 min read

For this, the normal procedure applies. A report will be made to the airline handling agent upon arrival.

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info@skycap4u.com
Brussels National Airport
PB 18 Oﬃce TM40156
1930 Zaventem
BTW-nummer: BE0454.346.614

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